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Terms & Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on the 'Buy' button for any items that you wish to buy to put them into the shopping 'Trolley'. After you have finished making your selections, and follow the links for your preferred method of payment.

Shipping And Handling

(UK) Shipping will be charged at rates see “How to order “ on the web site.  Prices quoted on the web site are for UK only.  Customers wishing to purchase outside the UK are requested to contact us for a shipping quote before ordering.

Delivery

Orders are despatched by Royal Mail or courier within 10 working days.  If your order is going to be delayed you will be notified and given the option of a refund should you wish.

Credit Card Security

Credit Card Security and Payments are handled by Paypal - a Payment Service Provider.

Guarantee

We guarantee all products to be of merchantable quality, and as advertised. If you feel otherwise, please contact us for an immediate refund. Your statutory rights are not affected.

Customer Services

We may be contacted in the following ways: Amera Plastic Mouldings, Unit 8 Dukes Court, Low Prudhoe, NE42 6AP.  01661 836071 or enquiries@amera.co.uk.

Privacy Policy

Amera Plastic Mouldings do not disclose buyers information to third parties

The correct email address is important for receipt purposes, order status, shipping notification, and it also helps validate your order. We do not send any other emails without consent, or telephone you for Marketing Purposes. Please contact enquiries@amera.co.uk if you have any issues you want us to deal with, concerning your privacy.

Returns Policy

Amera plastic Mouldings comply with the Distance Selling Regulations. A customer has the right to cancel their order, without giving reason. A customer may return any item within 7 working days of receipt, for a full refund less shipping.

Missing items, damaged goods or any other disputes should be reported either by email or in writing within 7 working days of receipt. These may be returned for a full refund [including postage] or replacement.

Amera plastic Mouldings will make every effort to replace damaged goods but if replacement is not possible, or if an order is cancelled for any other reason, Amera Plastic Mouldings only obligation is to refund the full purchase price.

The customer is responsible for the costs incurred in returning the item, except in cases of faulty, damaged or wrongly supplied goods. A deduction will be made from the refund of any direct cost of collecting the goods. The goods must be returned in the condition that they were first supplied.

Please include a covering letter explaining the reason that the goods are being returned and your full name and address. The customer will be refunded within 30 days of cancellation.

Customer satisfaction is at the forefront of Amera Plastic mouldings trading policy. Your statutory rights are not affected.

Remittance Terms

Payment can be made online using Paypal. Or you may post us a UK cheque or Postal Order, which must clear before shipping (Usually allow an extra 7 days).

 

Website Disclaimer

Introduction

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, do not use our website.

Intellectual property rights

Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

Licence to use website

You may view, download for caching purposes only, and print pages [or [OTHER CONTENT] from the website, provided that:

(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;

(b) [you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website  material or products on our website for a commercial purpose, without our express written consent;]2

(c) [you must not edit or otherwise modify any material on the website.]

Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under this disclaimer or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in this disclaimer shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Variation

We may revise this disclaimer from time-to-time. Please check this page regularly to ensure you are familiar with the current version.